If you have a question about any aspect of being a BTR member, or how to shop the site, we invite you to consult our FAQ. Chances are, the answer you're looking for is just a click away!
CONTACT BTR CUSTOMER SUPPORT
Taking care of our members is something we take to heart. If you'd prefer to contact us directly, please fill in the contact form below so that we can help you as quickly as possible.
CUSTOMER SERVICE CENTER HOURS
You can also call us toll-free at 1-877-733-4660 Monday - Friday from 8AM - 8PM ET, Saturday - Sunday from 9AM - 6PM ET.
Please note: It's always best to contact us with this form rather than your personal email program.