If you have a question about any aspect of being a BTR member, or how to shop the site, we invite you to consult our FAQ. Chances are, the answer you're looking for is just a click away!
CONTACT BTR CUSTOMER SUPPORT
Taking care of our members is something we take to heart. If you'd prefer to contact us directly, please email us at firstname.lastname@example.org.
CUSTOMER SERVICE CENTER HOURS
You can also call us toll-free at 1-844-400-4287 Monday - Friday from 9:30AM - 5PM ET.
Please note: It's always best to contact us with this form rather than your personal email program.