We're here to help!

If you have a question about any aspect of being a BTR member, we invite you to visit our FAQ or Shipping and returns pages. Chances are, the answer you're looking for is just a click away!

Taking care of our members is something we take to heart. If you'd prefer to contact us directly, we invite you to fill in the email form below so that we can help you as quickly as possible.

Email BTR Customer Support

Taking care of our members is something we take to heart. If you'd prefer to contact us directly, we invite you to fill in the email form below so that we can help you as quickly as possible. We will make every effort to reply to your question within 24 hours. You can also call us toll-free at 1-877-733-4660 weekdays from 9:00AM to 6:00PM EST/EDT.

How can we help?

Please note: It's always best to contact us with this form rather than your personal email program.